Coronavirus Update 07/24/2020

Lobby Closing

Starting Monday, July 27th, we will be closing our lobby due to the Governor's Mask Mandate.  Our drive-thru will still be opened during our regular business hours.  We will still cash in coin for you, we just ask that you make an appointment and/or go through the drive-thru and let us know what you would like to do.  You will be required to wear a mask in at that time per the Governor's orders.  We also have the below Remote Banking Options for you to use.

Remote Banking Options

We encourage you to get to know our remote banking options. Should you feel ill, we ask that you remain home and conduct your financial business virtually until you feel well again. As a reminder, you can access your accounts remotely in the following ways: 

Mobile & Online Banking

If you haven't already, we encourage you to download our mobile app through the Apple Store or Google Play Store and Enroll in our online banking services.

ATMS 


Alliance One, a nationwide group of select surcharge ATMs, gives you the power to access
your money on your own terms.

Using any one of the convenient ATMs across the U.S., including the District of Columbia and Puerto Rico, you can access your accounts without being charged a foreign ATM surcharge.
Use the ATM Locator to find an Alliance One ATM near you or view our nationwide coverage map.

Drive-thru

Remember our drive-thru lanes offer the convenience of banking from your car. Our drive-thru hours are 8:00 a.m.- 4:30 p.m. Monday-Thursday and 7:30 a.m.- 5:30 p.m. on Fridays. 

We are committed to being responsive to the needs of our members and staff as we cautiously transition back to these unprecedented times. We will keep you informed via our via our website and on Facebook if further changes in protocol are required. Should you have any specific concerns, please contact us at (765)456-3043. 

Keeping Credit Union Members Safe from Coronavirus Scammers

Beware of Bogus Products and Investments

As scammers prey on coronavirus fears, we’re witnessing an uptick in the sale of bogus products like masks, immune system boosters and sanitizers. If you aren’t able to find a hand sanitizer at your local store, it doesn’t make sense that a random source on the internet would have an unlimited supply for sale. When an offer sounds “too good to be true,” verifying product credibility through research is key.

Also, be wary of “investment opportunities” related to the coronavirus. The U.S. Securities and Exchange Commission (SEC) is warning people about online promotions, including through social media, claiming that the products or services of publicly-traded companies can prevent, detect or cure coronavirus. Don’t get caught in a stock scam; always seek professional advice.

Know Your Charities

Another path that scammers are taking is soliciting for bogus charities. We all want to help; the scammers know that if they tug on our heartstrings, our wallets will usually open. The scams often look like they are helping locally or for specific groups you support. Before you contribute, be sure to research new charities thoroughly. Check with the Better Business Bureau for complaints, or one of the online sites that track charities such as GuideStar, CharityNavigator or CharityWatch.

Watch Out for Phishing

The third foundational scam to be aware of is the use of phishing emails to take your money and get your personal information. As always, never click on an embedded link in an unsolicited email. It may download malware onto your computer. Protect yourself by making sure anti-virus software is on your computer and up-to-date.

Be suspicious of emails claiming to be from the Centers for Disease Control and Prevention (CDC) or “experts” saying that they have new, critical information about the virus. For the most up-to-date information, go right to the authoritative source. Go to the CDC and the World Health Organization (WHO) websites for current information. If you come across any suspicious claims, report them to the FTC at ftc.gov/complaint.

HCFCU cares about our members’ physical and financial health. The first line of defense is awareness. Reminding members to take extra precautions, such as those outlined above, is an important step in helping to keep them safe.