Coronavirus Update 03/17/20

As you’re aware, many schools and businesses have been mandated to shut down due to the impact of COVID-19 (the coronavirus). We have decided to close our lobby to limit the spread of illness and to help protect our employees and members alike. We understand your financial services are important and will continue to serve you through our Drive-Thru at this time until further notice. Staff will be available for phone transactions by calling 765-456-3043 during normal business hours.

We would like to remind you of the free remote access channels that allow you 24/7 access to your account and alternative methods to minimize person-to-person contact:
 
Debit Cards for payments and cash withdrawals at Surcharge Free ATMS .
Home Banking, Mobile Banking & Bill Pay for balance inquiries, transfers, loan payments, and account activity.
Remote Deposit Capture to deposit checks.

The health and safety of our members and employees is our top priority. We are making every effort to accommodate our members' financial needs while ensuring the health of all involved. Haynes Community is closely monitoring the situation surrounding the Coronavirus and will keep you updated on any changes that may occur via our Facebook and website pages.

Thank you for your continued understanding as we work to provide access to services while ensuring the safety and well-being of our community during this unprecedented time.

Keeping Credit Union Members Safe from Coronavirus Scammers

Beware of Bogus Products and Investments

As scammers prey on coronavirus fears, we’re witnessing an uptick in the sale of bogus products like masks, immune system boosters and sanitizers. If you aren’t able to find a hand sanitizer at your local store, it doesn’t make sense that a random source on the internet would have an unlimited supply for sale. When an offer sounds “too good to be true,” verifying product credibility through research is key.

Also, be wary of “investment opportunities” related to the coronavirus. The U.S. Securities and Exchange Commission (SEC) is warning people about online promotions, including through social media, claiming that the products or services of publicly-traded companies can prevent, detect or cure coronavirus. Don’t get caught in a stock scam; always seek professional advice.

Know Your Charities

Another path that scammers are taking is soliciting for bogus charities. We all want to help; the scammers know that if they tug on our heartstrings, our wallets will usually open. The scams often look like they are helping locally or for specific groups you support. Before you contribute, be sure to research new charities thoroughly. Check with the Better Business Bureau for complaints, or one of the online sites that track charities such as GuideStar, CharityNavigator or CharityWatch.

Watch Out for Phishing

The third foundational scam to be aware of is the use of phishing emails to take your money and get your personal information. As always, never click on an embedded link in an unsolicited email. It may download malware onto your computer. Protect yourself by making sure anti-virus software is on your computer and up-to-date.

Be suspicious of emails claiming to be from the Centers for Disease Control and Prevention (CDC) or “experts” saying that they have new, critical information about the virus. For the most up-to-date information, go right to the authoritative source. Go to the CDC and the World Health Organization (WHO) websites for current information. If you come across any suspicious claims, report them to the FTC at ftc.gov/complaint.

HCFCU cares about our members’ physical and financial health. The first line of defense is awareness. Reminding members to take extra precautions, such as those outlined above, is an important step in helping to keep them safe.